Accommodating for all

Celebrity is committed to providing all its guests with an unrivaled cruise vacation. To customise your accommodations to meet your specific needs, please complete the Guest Special Needs Form. For more information and to customise your accommodation please contact us on 1800 754 500, send an e-mail to, or have your local Travel Agent contact us.
For additional assistance, feel free to ask for a Complaint Resolution Official (CRO). Our CROs have been trained and are aware of the applicable U.S. Department of Transportation (DOT) disability regulations as well as our policies and procedures regarding guests with disabilities. They will be glad to respond to your concerns. Our CROs are available at all U.S. ports of departure and all of our ships.

Planning Ahead

Learn how to plan ahead to make sure your cruise is accessible and enjoyable.

Service Animals are welcome onboard all ships except those sailing to the United Kingdom (UK) due to DEFRA regulations.